Shipping Policy

Last updated: September 2026

Order Processing

All orders are carefully processed and prepared for shipment within 1–3 business days after the order is placed.

Please note that processing time is separate from shipping/transit time.

Orders placed on weekends or public holidays will begin processing on the next business day.

Shipping & Delivery Times

Once your order has been processed and shipped, standard delivery generally takes approximately 7–10 business days.

Therefore, the typical total timeframe from placing your order to delivery is approximately:

1–3 business days processing + 7–10 business days shipping

Estimated total: 8–13 business days.

These are estimated delivery timeframes, not guaranteed delivery dates.

Delivery times may vary depending on the destination, carrier operations, customs processing, weather, holidays, or other circumstances outside our direct control.

Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Please allow some time for the carrier's tracking system to update after your package has been handed over to the carrier.

Customers are responsible for monitoring their tracking information and ensuring that the shipping address provided at checkout is correct.

Delays

While we work to process and ship orders as quickly as possible, carrier delays, customs delays, weather conditions, peak-season volume, and other circumstances outside our control can occasionally extend the estimated delivery timeframe.

If your order is experiencing a delay, please contact us at [YOUR SUPPORT EMAIL] and we will assist you in checking the latest tracking information.

Where we become aware of a significant shipping delay, we may contact you using the email address provided with your order.

Lost or Delayed Packages

If your tracking information shows that a package is still in transit, delayed, or awaiting a carrier update, please contact us before filing a payment dispute or chargeback.

We will review the tracking information and work with the carrier where appropriate to help locate your order.

If a package is confirmed lost, we will work with the customer to determine the appropriate resolution in accordance with our refund/replacement policy and applicable consumer law.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an order has already been shipped to an incorrect address provided by the customer, we may be unable to redirect the package.

If the package is returned to us, we will contact you regarding available options for reshipment.

Important Delivery Information

By completing your purchase, you acknowledge that:

• Orders require 1–3 business days for processing.
• Standard shipping generally requires 7–10 business days after processing.
• The total estimated timeframe is therefore approximately 8–13 business days.
• Delivery estimates are not guaranteed dates.
• Tracking information will be provided once your order has shipped.
• Delivery times can be affected by circumstances outside our control, including carrier delays, customs, weather, holidays, and unusually high shipping volumes.

Nothing in this Shipping Policy limits any consumer rights that cannot legally be excluded under applicable law.